Business Process Automation

Less manual. More meaningful.

Business Process Automation (BPA) is about taking the repetitive, rules-based tasks that eat up your team’s time — and handing them to technology that doesn’t get tired, distracted, or bogged down in spreadsheets. From approvals and reporting to data entry and notifications, BPA makes your workflows smoother, faster, and a lot less error-prone.

At its best, automation doesn’t just save time. It frees your people to focus on higher-value work - strategy, creativity, customer care - instead of playing whack-a-mole with admin.

What We Do

At hapiflow, we go beyond “installing some automation tools and hoping for the best.” Here’s how we approach Business Process Automation:

1. Discovery Call

We start with a conversation. No jargon, no pressure — just a clear understanding of your challenges, goals, and where automation might move the needle.

2. Audit - Health Check

We analyse your current workflows, systems, and data.

This is where we uncover bottlenecks, redundancies, and “why on earth are we still doing it this way?” moments.

3. Roadmap Your Automation

No vague promises. You’ll see exactly what can be automated, how, and the ROI you can expect.

Collaboration at the core

We see every project as a partnership, not a hand-off.

From discovery through to optimisation, we’re with you every step of the way - guiding, building, and fine-tuning at the level of support you need.

Whether it’s a one-off project or an ongoing journey, you’ll always have us in your corner, making sure your processes and people move forward together.

Why Choose hapiflow for Business Process Automation?

As a certain gravelly-voiced movie dad once said, we have a very particular set of skills. Ours just happen to involve finding the real problems in your workflows and fixing them before they turn into expensive problems.

• Experience that actually helps
We’ve been around the block enough times to know where businesses trip up. We’ve seen the pitfalls, fixed them, and learned which processes deserve automation and which are better left alone.

• The right fix for the right problem
We’re not here to shove AI at you like it’s a magic wand. We match the solution to your real business needs so it actually works.

• Smarter, not pricier
Good automation doesn’t mean bigger budgets. It means squeezing more value out of what you already have and leaving the waste behind.
Robotic Process Automation (RPA) technology to automate business tasks with AI. Concept with expert setting up automated software on laptop computer. Digital transformation and change management.

Turn chaos into clicks, calls, and calm

hapiflow designs and delivers automation that actually fits your workflows (no square pegs, no round holes). Maximise efficiency, spark innovation, and free your team from the busywork.

Talk to hapiflow

Your smarter, smoother, more efficient business starts here.

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What services does hapiflow offer?

hapiflow helps businesses untangle their processes before introducing smart automation. Helping you save time, reduce costs, and keep your business moving effortlessly forward. In short: we make your systems work smarter, not harder.

How can AI automation benefit my business?

AI automation streamlines repetitive tasks, enhances productivity, and allows your team to focus on strategic activities that drive growth.

Where is hapiflow located?

hapiflow is based in Norwich, England, providing innovative AI automation solutions to businesses across the United Kingdom.